Steriliser and autoclave service, repairs and Performance Qualification across the Gold Coast and Northern NSW

Servicing, same-day repairs and annual Performance Qualification to AS/NZS 5369:2023 for dental and medical sterilisers from Brisbane and the Gold Coast through the Northern Rivers to Coffs Harbour.

Mocom B Futura steriliser
Sterilisers & Autoclaves

Sterilisation you can trust, and prove.

With the constant need for sterilisation, it's important to know who you can trust. We service and repair dental sterilisers and medical sterilisers in dental, medical, allied health and veterinary practices, including Mocom, Euronda, Melag, W&H and other major brands.

Every year we carry out Performance Qualification in line with AS/NZS 5369:2023, so every load stays compliant and audit-ready, and you receive a compliance certificate and documentation for your records.

Authorised Mocom service on the Gold Coast We're the only Gold Coast based company authorised to service and repair Mocom equipment. Our factory training keeps your Mocom sterilisers running exactly as intended.
What's Included

Steriliser servicing and compliance

Annual Performance Qualification

Physical and microbiological Performance Qualification to AS/NZS 5369:2023, with a compliance certificate and documentation provided.

Servicing & maintenance

General assessment, cleaning where required, hinge adjustment, lubrication, and replacement of worn parts like door seals and filters.

Same-day repairs

We prioritise steriliser breakdowns and aim to have a technician with you the same day wherever possible.

Rental sterilisers

If your steriliser needs to come in for repair, a rental steriliser keeps your reprocessing running and your patients booked.

What Performance Qualification involves

Performance Qualification confirms your steriliser reliably sterilises even your most demanding loads. It covers two sides:

Performance Qualification is required annually under AS/NZS 5369:2023.

Servicing and repairs, with transparent pricing

Our maintenance covers a general assessment, cleaning where required, hinge adjustment, lubrication and replacement of worn parts like door seals and filters, with transparent pricing and no hidden fees. When a steriliser fails, we diagnose the cause and get it back into service as quickly as possible, with a rental steriliser available if yours needs to come in.

The rest of your reprocessing line

Your steriliser relies on the equipment around it. We also service washer disinfectors, ultrasonic cleaners and the water filtration and reverse osmosis systems that feed your steriliser, with annual testing to keep your water medical-grade.

Questions

Steriliser questions

What's involved in an annual Performance Qualification?

Performance Qualification confirms your steriliser reliably sterilises even your most demanding loads, covering both physical performance and microbiological effectiveness. It's required annually under AS/NZS 5369:2023, and we provide a compliance certificate and documentation for your records.

Are you authorised to service Mocom sterilisers?

Yes. We are the only Gold Coast based company authorised to service and repair Mocom equipment, and our technicians are factory trained on Mocom sterilisers.

Do you service other steriliser brands?

Yes. As well as Mocom, we service Euronda, Melag, W&H and other major brands of dental and medical sterilisers.

Can I get a rental steriliser while mine is repaired?

Yes. We keep rental sterilisers on hand so your practice keeps running while your own steriliser is repaired.

Do you service medical and veterinary sterilisers?

Yes. We service sterilisers in dental, medical, allied health and veterinary practices.

What parts do you replace during a service?

Typically worn door seals and filters, along with cleaning, hinge adjustment and lubrication. We use genuine spare parts.

What areas do you cover?

We are based on the Gold Coast and travel from Brisbane down to Coffs Harbour in NSW, including the Gold Coast, Tweed Heads, Byron Bay, Ballina, Lismore and Grafton. Outside this area is available by prior arrangement.

Steriliser down or PQ due? Call the Mocom authorised team.

We'll book your Performance Qualification or get a technician to you as fast as we can.