A broken practice is a closed practice. We prioritise breakdowns and offer same-day service and repairs from Brisbane and the Gold Coast through the Northern Rivers to Coffs Harbour wherever possible.
We understand how important it is for your equipment to work properly so you can keep providing quality care. That's why we offer same-day service and repairs across dental chairs, handpieces, sterilisers and water filtration.
When you call, we discuss the problem and try to diagnose it over the phone, avoiding a call-out where possible. If a visit is needed, we aim to be there the same day, and if a part has to be ordered, our rental sterilisers, compressors and suction systems keep you operating in the meantime.
Faults with A-dec and other major brands of dental chairs, patient chairs and treatment tables.
High-speed, low-speed and electric handpieces running rough, noisy or losing power.
Steriliser and autoclave breakdowns, with a rental steriliser available if yours needs to come in.
Water filtration cartridge and system checks to keep your steriliser feed water medical-grade.
If your equipment can't be fixed on the spot, we keep rental sterilisers, compressors and suction systems on hand, so you're not left rescheduling patients while we repair yours.
Nothing is off the table for us. We can complete work outside business hours to keep disruption to your list to a minimum, and we offer a prompt, personal response whenever an issue comes up.
Call or email and tell us what's going on with your equipment.
We discuss the problem with you and attempt to diagnose it over the phone, avoiding a call-out where possible.
If a visit is required, we offer same-day service where possible, with a rental steriliser, compressor or suction system if you need it.
Your practice stays compliant, operational, and open for patients.
Yes, wherever possible. If a part needs to be ordered, we can supply rental equipment so your practice keeps running in the meantime.
Call us and we'll prioritise the issue, aiming to get a technician out the same day wherever possible. If your equipment needs to come in for repair, we can supply a rental unit to keep you operating.
We keep rental sterilisers, compressors and suction systems on hand, so an urgent repair doesn't mean downtime for your practice.
We always try. We discuss the problem with you first and attempt to diagnose it over the phone, avoiding a call-out where possible.
Yes. We offer flexible scheduling, including after-hours work, to keep disruption to your practice to a minimum.
We are based on the Gold Coast and travel from Brisbane down to Coffs Harbour in NSW, including the Gold Coast, Tweed Heads, Byron Bay, Ballina, Lismore and Grafton. Outside this area is available by prior arrangement.
We'll prioritise your call and aim to get you back up and running today.
